Boxer Motor Works

State:	Massachusetts
Address:	39 Bridge St, Salem, MA 01970
Zip code:	01970
Phone:	(978) 219-4020
Website:	https://www.salemautomotiverepair.com/

Monday:	8:00 AM – 5:00 PM
Tuesday:	8:00 AM – 5:00 PM
Wednesday:	8:00 AM – 5:00 PM
Thursday:	8:00 AM – 5:00 PM
Friday:	8:00 AM – 4:00 PM
Saturday:	Closed
Sunday:	Closed

• Josh Dellheim
  
  
  (June 11, 2018, 12:40 pm)

  I have been going to Boxer Motor Works for several years now to work on my 2010 Subaru Legacy. Though they specialize in Subarus, I notice other types of vehicles in their shop, which speaks to their expertise in auto repair.
  
  Honest and transparent with their work, Boxer Motor Works I hold in the highest regard. Thank you for keeping my Legacy running like new!

• Michael Hand
  
  
  (February 9, 2018, 11:43 am)

  Brought the wife's 08 Impreza in for service. I always hate going to places to get our cars worked on as I am a former dealership master tech and service manager. I currently don't have access to a shop with my new job and can only do limited work in my driveway. So I'm always cautions about where it get serviced and probably overbearing to their service departments. I'm not the best customer :)
  
  That being said. I arrived at my scheduled time. Sergio, one of their techs and owners, greeted me and took my keys and showed me to their modest but effective lounge. I started working on my laptop and was soon greeted by Jay the other owner who quickly gathered my information and got the paperwork going and asked great questions. Asking your customer more than just "What's it need?" is incredibly important for the shop to be time efficient and for the customer to be reminded of things they didn't intend to get looked at right away but the questioning jogged their memory. I rattled off a few things to take a peak at as well and told them some concerns I had and away they went getting my 08 Impreza serviced.
  
  Later Jay came and got me to show me a few things under the car which is very much appreciated. As a former tech, I don't just want to hear what's wrong, I want to see it so I can judge for myself how important it is. Jay and Sergio went over a few things under the car and gave me some quick informal quotes as nothing was pressing and I had told them already I wasn't getting anything extra done today. At no point did I feel pressured or "hard sold" on anything. He did a great job of just advising me, "this is what is wrong, this is the fix, this is the rough price." I couldn't have hoped for a better experience.
  
  Both Jay and Sergio were very friendly, relatable, and incredibly professional. The shop looks great for an independent shop. Their rates are great, and I appreciate not paying extra per hour for a nicer lounge, or better lighting. I'm there on a mission to get my car serviced/repaired and that's what they did.
  
  Thanks Jay & Sergio. I appreciate it. My WRX will be in soon and I'm sure its going to make y'all a few bucks too :)
  
  I would recommend the shop to anyone including my friends and family.

• geoffrey adames
  
  
  (February 1, 2017, 1:37 pm)

  Was given reliable and accurate assistance over the phone and taken care of immediately upon arriving. Great service.

• Joshua Roy
  
  
  (December 23, 2016, 6:51 pm)

  Great guys, honest work. I go here for all my services over any dealership in the area. They really know what they are doing.

• Joshua Zubricki
  
  
  (August 23, 2016, 3:17 pm)

  Amazing service! Jason (the co-owner) took the time to thoroughly inspect a used Subaru I was buying and even walked me through what to look for. Very helpful and friendly. I will definitely be back for any Subaru service I might need.

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Auto Repair Shop | Boxer Motor Works | Salem, MA 01970

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